Members have raised questions with the Branch on specific points. We have raised these with PCS DWP Group and have received answers, the details are published below:

Question:

I work in Disability Benefits Directorate telephony and have been told that I can only start 15 minutes before my fixed of non fixed tentpole, and only work 15 minutes after; so the 8 am start under the flexible working hours agreement doesn’t apply to telephony staff like it does other areas.

Is this correct?

Answer

No it is not correct. How can anyone be told that they can only start or finish 15 minutes before a non-fixed time.